Frequently Asked Questions

Each serving (3 gummies or 1 stick pack) contains exactly 5g of 99.9% pure creatine monohydrate — the clinically studied daily dose supported by decades of research.

Each pouch contains 30 servings (90 gummies). At one serving per day, each pouch is a 30-day supply.

Our current gummy formula contains gelatin, which is derived from animal collagen, so it is not vegan. We are actively working on a vegan-friendly gummy version. In the meantime, our Creatine + Electrolytes powder stick packs are vegan.

Create products are free from gluten, dairy, soy, nuts, and artificial colors. They are manufactured in a facility that also processes tree nuts. Please review the full label if you have severe allergies.

NSF Certified for Sport® is the most trusted third-party certification in sports nutrition. It means every batch has been independently tested for over 270 banned substances, and that the contents match exactly what's on the label. Visit our Quality Promise page to learn more.

Either works. Research shows no significant difference in effectiveness whether creatine is taken with or without food. Take it whenever is most convenient so you stay consistent — that's the most important factor.

Create products are intended for adults 18 and older. We recommend consulting with a pediatrician before giving creatine supplements to anyone under 18.

Store in a cool, dry place away from direct sunlight. Room temperature is fine. Avoid leaving in a hot car or humid bathroom as heat and moisture can affect the texture and shelf life of the gummies.

Free shipping on all subscription orders and one-time orders of $100 or more. Standard shipping on orders under $100 is $6.99. Expedited shipping is available at checkout for an additional fee.

Standard shipping takes 3–5 business days. Expedited shipping takes 1–2 business days. Orders placed before 2pm EST Monday–Friday are typically processed same-day.

Currently we ship within the United States only, including Alaska, Hawaii, and Puerto Rico. We are exploring international shipping options and will announce when they become available.

You'll receive a shipping confirmation email with tracking information once your order ships. You can also track your order in your account dashboard under My Orders.

First, check your tracking link for the latest update. If your tracking shows delivered but you haven't received your package, wait 24 hours (sometimes there's a scan delay). If it's still missing, contact us and we'll make it right.

We can change your shipping address if your order hasn't been processed yet. Contact us immediately with your order number and the correct address. Once an order ships, we cannot reroute it.

We offer a 30-day money-back guarantee on your first order. If you're not satisfied for any reason, contact us within 30 days of delivery and we'll issue a full refund. See our full Return Policy.

Contact our support team at our contact page with your order number and reason for return. We'll send you a prepaid return label and process your refund within 3–5 business days of receiving the item.

Yes, on your first order. We want you to actually try it before deciding. Opened products qualify for our 30-day guarantee on first-time orders. Subsequent orders must be unopened to qualify for return.

Once we receive and process your return, refunds are issued within 3–5 business days. The refund will appear on your original payment method within 5–10 business days depending on your bank.

Subscribe & Save gives you a discount on every order plus free shipping on every delivery. You choose your flavor and delivery frequency (every 30, 45, or 60 days). You can pause, skip, or cancel anytime from your account — no minimums, no commitments.

Subscription pricing varies by product. Creatine Gummies are $55/pouch (vs $65 one-time). Creatine + Electrolytes are $51/box (vs $60 one-time). Plus you get free shipping on every order, regardless of order size.

Yes, absolutely. Log into your account and go to Subscriptions to pause, skip an order, change your frequency, swap flavors, or cancel. You can also contact us and we'll make the change for you.

You'll receive an email reminder 3 days before each subscription renewal. You can log into your account to see your next renewal date, skip that order, or make any changes before it processes.

Yes! You can change your flavor at any time from your account dashboard. Changes made before your next renewal date will take effect on your next order.